| Dear Valued Fun Planners,We are so confident your clients will enjoy their Carnival cruise vacation, we guarantee it. Introducing ourGreat Vacation GuaranteeTM – a very unique program designed with your clients in mind.So what is this program you might ask? Well, it’s simple. Your clients can sail away on any of our 3 to 8 day cruises to The Bahamas, Caribbean, Mexican Riviera, Canada and New England or Alaska from now through April 30, 2015. If they are not completely satisfied with their experience for any reason, all they need to do is notify us within 24 hours of the departure. We’ll arrange for them to leave the ship at the next port and Carnival’s Guest Services team will arrange complimentary transportation to either fly your clients back home, or in the event they drove, get them back to their port of embarkation. We will also provide them with a refund equal to 110% of their cruise fare.
That’s not all! In the unlikely event that they elect to exercise the Great Vacation Guarantee, we will even provide them with a $100 per stateroom onboard credit when they rebook another Carnival cruise within one year. So if you’re looking for ways to close the sale and convince your clients that Carnival is the vacation choice for them, we encourage you to share our new Great Vacation Guarantee. To read the full press release, click here. Thank you for your continued support! Happy selling, |
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| Joni Rein Vice President, Worldwide Sales Carnival Cruise Lines JRein@carnival.com |